Shipping policy

DO YOU SHIP OUTSIDE THE UNITED STATES?
Yes. In addition to shipping to the 50 American States as well as Alaska, Hawaii, and the U.S Virgin Islands, we also ship worldwide.

CAN I PAY FOR EXPEDITED SHIPPING?
Unfortunately, expedited shipping is not currently available at this time. Please see our Shipping section for more information about our delivery schedule.

SHIPPING & DELIVERY TIME
We need 2-3 days to process your order before shipping.
Orders placed on Fridays, Holidays or during the weekend, will be processed by our shipper on the next business day. Please note that during promotional offers and seasonal sale, the dispatch process may take longer than usual.
Shipping times and service used vary depending on the country and state of residence. Orders will typically be delivered between 5-10 business days from the time of purchase.

SHIPPING CARRIERS
We use USPS, and UPS exclusively to ship United States orders, and DHL to ship other worldwide orders. We are not able to change the carrier that is chosen to meet your preference, as our system automatically assigns this based on your address.


TRACKING INFORMATION
After we ship package, customer receive automatic email with tracking details.


LOST PACKAGE POLICY
If a package did not arrive in 4 weeks after the shipping date, then this package is treated as Lost. In this case, a claim should be filed with carrier to ensure you retrieve your package or compensated for the loss. 

Please note: shipping fees are not refundable in the case of cancellation or return.